(FD196) | General Manager
Calif Chicken Cafe
- Lima
- Permanente
- Tiempo completo
- Abide by the Company Core Values:
- Make staff members around you better through giving and receiving feedback.
- Get 1% better everyday.
- 51/49
- Foster Curiosity
- Go above and beyond
- Build relationships.- Personnel- Produce and develop a work environment that focuses on staff members’ safety in both their tasks and overall wellbeing.
- Manage and develop all staff members to ensure executional and procedural standards are met.
- Retain the most valuable component of our organization, your team.
- Interview hourly staff members. Oversee and participate in the direct hiring, supervision, development and, when necessary, termination of staff members.
- Conduct new hire orientations, including an explanation of the company culture and core values, and oversee the training of new staff members.
- Develop and mentor staff members by providing ongoing and daily feedback, establishing performance expectations and by conducting regular performance reviews.
- Maintain an accurate and up-to-date plan of restaurant staffing needs. Prepare schedules and ensure that the restaurant is staffed for all shifts.- Guest service- Ensure positive guest service in all areas. Assess and respond to complaints and suggestions, taking any and all appropriate actions to turn dissatisfied guests into return guests.- Food safety and planning- Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
- Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
- Ensure staff members consistently produce a high quality of food preparation and service.
- Maintain a professional restaurant image, including restaurant cleanliness, proper attire, and appearance standards.
- Estimate and budget food and beverage costs.
- Supervise portion control and quantities of preparation to minimize waste. Works closely with Kitchen Supervisor team to oversee and ensure the team are adhering to company standards.
- Estimate food needs, ensure orders are placed accurately with vendors, and ensure the deliveries of fresh food and supplies are on schedule.- Financial- Ensure staff members adhere to company standards and service levels to increase sales and minimize costs.
- Ensure that all financial (e.g., invoices, budgets, forecasts, reports, etc.) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures.
- With the support of the Area Director, work with management team to meet and/or exceed the targeted financial and metrical goals.Qualifications- High School Diploma required.
- 3+ years GM experience required in a fast-paced, high volume quick service restaurant.
- California Food Safety Manager Certified required.
- Speak, read, and write English fluently.
- Proficient in the following restaurant functions: food planning and preparation, purchasing, sanitation, and restaurant safety.
- Possess basic math skills and have the ability to operate a cash register and POS system.
- High level Leadership: Knows how to give and receive highly effective feedback.
- Humility: Is willing to learn from all team members around them and seeks to understand their team, concept and brand
- Empathy: Can effectively build relationships with their team and guest to continue to build our Brand identity through the community
- Organized: Has proven record of timeliness and managing numerous functions of a large, multifaceted team.
- Passionate about food and hospitality.
- Must enjoy and succeed in a fast-paced environment.
- Must be able to transfer to another California Chicken Café location within a 50-mile radius
- Must be over 21 years of age
- Fully documented to work in the U.S.Physical Requirements- Perform duties that require standing, walking, reaching, bending, stooping, wiping, twisting, climbing, lifting/carrying (up to 25 lbs. individually), and moving throughout the restaurant for 8-12 hours per shift, up to 6 shifts per week, with occasional sitting, 1-4hrs/day.Work Conditions / Hours- Weekly Schedule Expectations:
- Work hours: Minimum 47.50 hours/week which includes meal breaks.
- 2 Opening Shifts: Starting at 7:00am.
- 2 Mid Shifts: 10:00am – 7:30pm.
- 1 Closing Shift: 11:30am – 9:00pm.- Every other week – One Saturday/Sunday: 10:30am – 8:00pm.
- Hours will vary in accordance with business necessity, including early morning, late evenings, weekends and/or holidays.
- Exposure to cleaning chemicals, noise, steam, and smoke.
- Work with hot, cold, and hazardous equipment typical of a restaurant kitchen as well as work with phones, computers, and other office equipment.
- There is no off-the-clock work. There may be occasions when a GM receives off-schedule call/text/email that will require them to respond in a timely manner. It is required that all such work be reported to Human Resources (HR) and should include the date, time and reason for the off-schedule work. Below are examples of such occasions:- Night Alarm calls from Maximum security.
- Any AD reach out needed for questions that must be answered ASAP by GM
- Multiple call outs and after already exhausted all resources.
- Serious Work-related Injury
- Natural Disasters (Fire, earth quick, any major damages to the store)
- Power outage, or no running water
- Serious Maintenance Issue (No Hot Water, or Walk-In not working)
- Any serious incident with employees and/or guests.
- Robbery.
- Active shooterBenefits- Offer medical insurance company pays 55% of employee’s premium only
- Offer optional Dental, Vision and Life insurance
- Offer 401k at the completion of one year of employment with a company match
- Paid holidays - New Year’s Day, Easter Sunday, Independence Day (July 4th), Thanksgiving and Christmas Day
- Quarterly bonus of up to 15% of quarterly wage depending on store's performance
- Free meals on workdays
- Discounted meals and catering
- Flexible scheduling
- IT allowance
- 80 hours Paid Time Off accrued per year#J-18808-Ljbffr
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