User Research Lead (Hcm Domain)
- Lima
- Permanente
- Tiempo completo
to prioritize research efforts aligned with business goals and user needs.- Advocate for user needs and integrate research findings into product strategy discussions.User Research Execution- Design and conduct foundational and continuous user research, including interviews, surveys, contextual inquiries, and ethnographic studies.- Establish structured user feedback loops to inform product iterations and long-term strategy.- Lead research initiatives focused on accessibility, ensuring the inclusion of users with disabilities.Guidance for UX Design Team- Mentor UX designers on best practices for usability testing (moderated & unmoderated).- Provide structured research plans and methodologies for tactical design decisions.- Ensure UX designers have access to research insights that improve their workflows.Synthesis and Communication- Translate research findings into compelling narratives and actionable recommendations.- Present insights to cross-functional teams,
fostering alignment and data-driven decision-making.Continuous Improvement- Advocate for best practices in user research within the team and organization.- Stay current on trends and innovations in user research to enhance research methodologies and outcomes.QualificationsExperience- 7+ years of experience in user research, with a strong focus on enterprise SaaS or HCM products.- Experience conducting research at both strategic and tactical levels.Research Expertise- Proficiency in a variety of research methodologies, including JTBD, ethnographic studies, and usability testing.- Ability to conduct research across the product lifecycle, from discovery to validation.Collaboration Skills- Strong ability to partner with PMs, UX designers, and engineers to align research with product goals.- Experience mentoring or guiding designers in research best practices.Communication- Ability to synthesize complex research findings into clear,
actionable insights.- Excellent presentation and storytelling skills for influencing product decisions.Tools & Platforms- Familiarity with research and analysis tools such as UserTesting, Dovetail, Optimal Workshop, and survey platforms.- Comfortable working with Jira and Figma to collaborate on research initiatives.Nice-to-Have Deep expertise in accessibility research, including direct experience conducting studies with people with disabilities. Experience designing and leading inclusive feedback sessions with diverse user groups. Familiarity with Agile workflows and design thinking methodologies.Contractor Expectations- This is a contractor role with an expected nearshore location, working remotely with U.S. time zone overlap.- Collaboration will be project-based,
with clear deliverables aligned with research priorities.- The contractor will be expected to work closely with UX designers and PMs to ensure research outcomes drive actionable results.- The contract length and renewal will be evaluated based on impact and business needs.Why Join Us?- Work on cutting-edge user research initiatives that shape HCM solutions.- 100% remote role with a flexible schedule.- Opportunities for growth and leadership in UX Research.- Engage in high-impact projects that influence business and product decisions.-Competitive contractor compensation based on experience and contribution.? [Inicio Inmediato] Senior Product Manager, Credit Line and CardPayJoyJoin to apply for the Senior Product Manager role at PayJoyContinue with Google Continue with Google5 days ago Be among the first 25 applicantsJoin to apply for the Senior Product Manager role at PayJoyGet AI-powered advice on this job and more exclusive features.About...#J-18808-Ljbffr
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