Site Reliability Engineering Manager (SRE)

Lima
Permanente
Tiempo completo

Hace 22 días

OpenLoop is looking for a Site Reliability Engineering Manager (SRE) to join our team in Lima, Peru. This role will be a member of the Engineering Team.About OpenLoopOpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring healing anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.Our Company CultureWe have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.This company only accepts applications on Get on Board.About the RoleTeam Leadership & Management

Build, lead, mentor, and grow a team of Site Reliability Engineers
Conduct regular 1:1s, performance reviews, and career development planning
Foster a culture of learning, collaboration, continuous improvement, sense of urgency and over communication.
Recruit, interview, and onboard new SRE team members
Collaborate with engineering leadership on team planning and resource allocation

Technical Strategy & Operations

Address and evaluate current company situation regarding applications, systems and platforms to build an SRE roadmap as well as the team headcount
Define and implement SRE strategy aligned with business objectives
Establish and maintain SLIs, SLOs, and error budgets across all services
Drive incident response processes and post-mortem culture
Lead capacity planning and infrastructure scaling initiatives
Oversee monitoring, alerting, and observability implementations
Champion automation and infrastructure-as-code practices

Cross-Functional Collaboration

Partner with engineering teams to improve system reliability and deployment practices
Work with security teams to implement secure, compliant infrastructure
Collaborate with the product team to balance feature velocity with reliability
Engage with executive leadership on infrastructure strategy and planning
Coordinate with vendors and external partners on critical infrastructure components

Operational Excellence

Ensure 24/7 system availability and rapid incident response
Implement and maintain disaster recovery and business continuity plans
Drive cost optimization initiatives while maintaining reliability standards
Establish and track key reliability metrics and KPIs
Lead efforts to reduce toil and increase automation

RequirementsExperience

8+ years of experience in infrastructure, DevOps, or Site Reliability Engineering
3+ years of people management experience, preferably in technical roles
Proven track record of managing large-scale, distributed systems
Experience with incident management and post-mortem processes
Strong background in AWS and container orchestration

Technical Skills

Strong proficiency in at least one programming language (Typescript, Python, Go, etc.)
Deep understanding of Linux/Unix systems and networking
Experience with Infrastructure as Code (AWS CDK)
Proficiency with monitoring and observability tools (Prometheus, Grafana, ELK, etc.)
Knowledge of CI/CD pipelines and deployment automation (Github Actions, Jenkins, etc)
Understanding of database systems and performance optimization

Leadership & Communication

Advanced english (C1) fluency
Excellent verbal and written communication skills
Experience leading technical discussions and presenting to stakeholders
Ability to translate technical concepts to non-technical audiences
Strong problem-solving and decision-making capabilities
Experience with agile methodologies and project management

Desirable SkillsAdditional Experience

Experience in high-growth startup environments
Background in regulated industries (healthcare, finance, etc.)
Experience with event-driven architecture, microservices and service mesh
Knowledge of security best practices and compliance frameworks
AWS Certified Solutions Architect or similar cloud certifications

Technical Depth

Experience with chaos engineering and fault injection
Knowledge of performance testing and load testing frameworks
Understanding of distributed tracing and application performance monitoring
Experience with configuration management tools (Ansible, Chef, Puppet)

Our Benefits

Contract under a Peruvian company ID("Planilla"). You will receive all the legal benefits in Peruvian soles (CTS, "Gratificaciones", etc).
Monday - Friday workdays, full time (9 am - 6 pm).
Unlimited Vacation Days - Yes! We want you to be able to relax and come back as happy and productive as ever.
EPS healthcare covered 100% with RIMAC --Because you, too, deserve access to great healthcare.
Oncology insurance covered 100% with RIMAC
AFP retirement plan-to help you save for the future.
We'll assign a computer in the office so you can have the best tools to do your job.
You will have all the benefits of the Coworking space located in Lima - Miraflores (Free beverage, internal talks, bicycle parking, best view of the city)

GETONBRD Job ID: 55228Wellness program OpenLoop offers or subsidies mental and/or physical health activities.Life insurance OpenLoop pays or copays life insurance for employees.Paid sick days Sick leave is compensated (limits might apply).Partially remote You can work from your home some days a week.Bicycle parking You can park your bicycle for free inside the premises.Health coverage OpenLoop pays or copays health insurance for employees.Dental insurance OpenLoop pays or copays dental insurance for employees.Free car parking You can park your car for free at the premises.Computer provided OpenLoop provides a computer for your work.Informal dress code No dress code is enforced.Vacation over legal OpenLoop gives you paid vacations over the legal minimum.Beverages and snacks OpenLoop offers beverages and snacks for free consumption.Remote work policyHybridThis job is performed partly from home and partly at the office in Lima (Peru).Apply now

› › ›About OpenLoopServicing all 42,000 zip codes nationwide, OpenLoop accelerates the delivery of patient care by matching our trusted community of certified clinicians and insurance partners with innovators in the digital health space. —Looking for SysAdmin / DevOps / QA jobs?Sign up for free and find jobs that truly match you.Site Reliability Engineering Manager (SRE)OpenLoop • LimaThis job is performed partly from home and partly at the office in: Lima (Hybrid)ⓘ Requires applying in EnglishShare this job ShareLog in and find the best jobs.components--modal#closeWithKeyboard externalClose@window-
components--modal#close' data-components--modal-target='container' id='base-modal'>

Getonbrd

Postularse