Customer Support Jr

Lima
Permanente
Tiempo completo

Hace 1 mes

Why work with us?We are a fast-growing company that is revolutionizing the world of data in Latin America!CIAL Dun & Bradstreet is the leading provider of business decisioning solutions and commercial data across Latin America and the Caribbean. Our solutions are designed to transform how businesses manage risk and make critical decisions about the companies they rely on.At CIAL, we firmly believe that every team member plays a critical role towards achieving our goal of enabling businesses to thrive in any economic environment.It’s our people, not technology, that makes what we do possible. It’s our people, not data, that turns information into insights. And it’s our people, not algorithms, that cares to help our clients make better informed decisions.We are innovative, agile, and inspired by data – and we are looking for people that share those values to join our mission to build stronger businesses!Join the data-revolution!What you will do:

Respond to client inquiries through multiple channels – email, chat, and phone.
Coordinate with internal teams such as operations and finance to address client needs.
Handle after-sales support to help resolve client issues efficiently and professionally.

What we are looking for:

Completed bachelor’s degree and at least 2 years in a B2B customer-facing role.
Strong communication, multitasking, and teamwork skills.
Intermediate English proficiency and a positive, solutions-oriented mindset.

CIAL provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.

CIAL Dun & Bradstreet

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