Customer service representative
EDGE SERVICES & SOLUTIONS PERU S.A.C.
- Lima
- S/. 3.200 mensuales
- Permanente
- Tiempo completo
At Edge, we are committed to connecting exceptional talent with exciting opportunities in the insurance field. With a reputation for excellence and a supportive work culture, we help our team members grow while making a real impact in the industry.Key Responsibilities:
Foster client relationships by delivering timely and precise communication to US-based customers via verbal and written channels.
Provide prompt resolution for quotes, claims, e-signatures, billing, and other policy requests.
Liaise with external entities to maintain exceptional customer experience.
Maintain customer files and record any transactions with customers in the CRM.
Proactively identify and address customer needs to enhance overall satisfaction.
Ensure compliance with Errors & Omissions regulatory standards while executing all tasksWhat We Offer
Working at Edge means being part of a supportive, innovative, and globally-minded team. Here’s what you’ll get:
Starting Salary: S/. 3200 per month (base salary).
Contract Type: Full-time with comprehensive benefits.
30 vacation days annually.
15 salaries per year (monthly pay plus bonuses).
Type of work: In-office, Hybrid or Remote.
Private healthcare coverageRequirements:
Bachelor’s degree in Management, Hospitality or Humanities or
At least 3 years of Customer Service, Marketing, Insurance or Sales experience.
Proficiency in Google Workspace, MS Office, Zoom
Minimum Internet speed of 100 MBPS fiber connectionOur Hiring Process
Application Review: Submit your application and resume. Our team carefully evaluates all candidates to ensure a good fit.
Skill Assessment: Shortlisted candidates will be sent an online assessment. This helps us gauge your skills and communication expertise.
Training Program: Candidates are invited to participate in a training program that will help them have their skills up-to-date for the challenges of their job.
Client Interviews: Candidates who finish training will participate in customer interviews to showcase their skills and align with specific client needs.
Final Selection: Once there’s a good match, you’ll join the Edge Global Talent Community, ready to make an impact in the world of healthcare.Why Choose Edge?
Be part of a dynamic, global community that values your skills.
Work on projects that make a real difference in people's lives.
Enjoy a clear path for career growth and development.Talent boilerplate:
At Edge, we’re on a mission to create a world where geographic borders are no longer a barrier for people to obtain full-time employment and fair wages. That’s why we’ve created a global hiring network that seamlessly connects exceptional talent from all over the world with businesses in North America that most need to fill positions. The Edge Talent Network is a community of like-minded professionals through which you can unlock your potential, showcase your skills, and earn what you’re worth.Equal opportunity employer statement:
Edge is proud to be an equal-opportunity employer. We are committed to fostering a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, veteran status, or any other legally protected basis.