Project Coordinator
- Perú
- Permanente
- Tiempo completo
- Track record using proven closing skills and the ability to build client relationships
- A combination of business development and account management skills required
- Able to qualify, identify, and clarify client needs through effective questioning and listening
- Able to analyze and synthesize information and evaluate external client needs as they correlate to Questel's services
- Strong attention to detail and ability to maintain accurate records
- Strong interpersonal, customer service, and telephone skills, and ability to maintain, strengthen, and develop relationships externally and within the organization
- Strong problem-solving and negotiation skills
- Excellent written and oral communication skills, using professional tone and language tactful and diplomatic with a clear, straightforward, courteous, and cooperative manner when dealing with others
- Detail-oriented, thorough, accurate, and able to work quickly and steadily in a focused manner
- Possesses initiative, persistence, ability to problem solve, and enthusiasm for learning
- Able to deal with frequent changes, delays, interruptions, and unexpected events
- Strong ability to multitask, prioritize, and work independently with mínimal supervision
- Strong analytical, troubleshooting, and decision-making abilities
- Excellent planning and organizational skills
- Participate in a culture of responsiveness to strengthen relationships and ensure the needs and time of others are met and respected
- Willing to work occasionally during non-standard hours
- Fluent in English
- Fluency in another language, other than English, preferred but not requiredActividades a realizar:- Price and quote client estimates in order to win new projects while maintaining standard profit margins
- Responsible for accurately conveying client demands and requests to the Operations team
- Respond to inquiries in a timely and service-oriented manner, both internally with sales and project managers, and externally with clients
- Consult project managers to examine job details and goals of a project, andsales to understand client requirements and project scope
- Maintain and strengthen relationships with existing and past clients through regular communication, outstanding customer service, providing quick and accurate project estimates.
- Track win/loss ratios and use data to improve sales strategies and processes
- Attend and participate in weekly department meetings
- Work on special projects and other duties as assigned by managementOperations:- Assist Operations team with launching new projects
- Work collaboratively across multiple teams to communicate and manage expectations during the project lifecycle, including client specifications and any rush requests
- Preprocess files before delivery to translator to ensure complete, organized files are sent
- Conduct post-production quality assurance checks, and clearly communicates any issues to the project manager
- Source translation teams, administer tasks, and monitor progress on behalf of the project manager
- Prepare final delivery packages
- Maintain accurate, up-to-date project records
- Support Operations team with other tasks, as needed (i.e., importing/exporting files)
- Coordinate with vendors to ensure all projects have been accepted
- Communicate to project manager any issues that might impact Questel-s relationship with clients
- Responsible to ensure profitability of projects and to meet monthly revenue goals
- Work on special projects and other duties as assigned by managementOfrecemos:- Professional development
- Working hours Monday to Friday
- Ongoing training
- Belonging to a transnational companyCONDICIONES DEL EMPLEOJornada laboral:Tiempo CompletoTipo de empleo:Trabajo FijoSalario:PEN 3,400.00 - 3,500.00 MensualCantidad de vacantes:1REQUERIMIENTOSExperiência Mínima:3 añosIdiomas:Inglés AvanzadoEstudios Mínimos:BachillerSexo:IndistintoConocimientos Informáticos:Proficient In All Microsoft Office Applications
Kit Empleo